Rain Policy
In the event of rain during the week that disrupts scheduled training sessions, the following policy will be implemented:
Rescheduling Policy: To make up for the missed training hours due to rain, the academy will implement the following rescheduling policy:
- The missed training hours will be rescheduled for the upcoming Saturday(s) within the same week or during the next available weekend.
- The specific schedule for the makeup sessions will be communicated to the players and their parents in a timely manner. It is important for players to check their email or other communication channels regularly for updates.
- The makeup sessions will generally follow the same duration and time slots as the original sessions, whenever possible. However, slight adjustments may be made to accommodate the overall schedule and ensure equal opportunities for all players.
- If a player is unable to attend the rescheduled session on Saturday, they must inform the academy’s administration as soon as possible. Alternative arrangements, such as individual makeup sessions, may be considered on a case-by-case basis.
Non-Refund Policy
Registration and Payment: By enrolling in the tennis academy’s programs or services, participants and their parents/guardians acknowledge and accept the non-refundable nature of the fees and charges associated with the academy.
Commitment: Payment for the academy’s programs and services demonstrates the commitment of the participant to engage in the designated training activities for the agreed-upon duration. Once payment is made, it is non-refundable regardless of attendance or subsequent changes in circumstances.
No Refunds: The tennis academy does not provide refunds for any reason, including but not limited to the following:
- Participant’s non-attendance or withdrawal from the program.
- Participant’s inability to continue the program due to injury, illness, or personal circumstances.
- Participant’s dissatisfaction with the program, coaching, or any other aspect of the academy’s services.
- Participant’s schedule conflicts or changes that prevent full utilization of the paid services.
Make-Up Sessions: In the event of missed sessions or classes, the academy will make reasonable efforts to offer make-up sessions or alternative arrangements. However, these make-up sessions are subject to availability and cannot be guaranteed.
Communication and Cancellation: Any requests for program cancellation or changes must be communicated to the academy’s administration in writing, well in advance of the program start date. However, such requests do not entitle participants to a refund or credit.
Exceptions: The non-refund policy may have limited exceptions, such as in cases where the academy cancels a program or service before its commencement. In such instances, the academy will provide options for rescheduling, credit, or refund at its discretion.
Acknowledgment: By completing the registration process and submitting payment, participants and their parents/guardians acknowledge and agree to abide by the non-refund policy of the tennis academy.
Parental Involvement Policy
At our tennis academy, we value the role parents play in supporting their child’s tennis journey. However, to ensure a positive and respectful environment for all participants, we have established guidelines regarding parental involvement. We kindly request parents to adhere to the following:
Court Access: Parents are not allowed on the tennis court during training sessions or matches, unless specifically invited by the coach or academy staff. This policy is in place to minimize distractions and maintain focus for the players.
Respect for Coaches: We expect parents to always treat our coaches with respect and professionalism. This includes refraining from making negative comments or engaging in disrespectful behavior towards coaches, whether on or off the court. Disagreements or concerns should be addressed privately and respectfully with the appropriate academy staff.
Communication Channels: Parents are encouraged to use designated communication channels, such as scheduled meetings, email, or phone calls, to discuss their child’s progress, concerns, or any other matters related to their tennis development. Unsolicited coaching advice or interference during training sessions is discouraged.
Role Modeling: Parents play a crucial role in setting a positive example for their children. We expect parents to demonstrate good sportsmanship, fair play, and positive attitudes during matches and events. Encourage your child to display respect towards opponents, coaches, officials, and fellow players.
Trust in the Coaching Process: Trusting the expertise and decisions of our coaches is essential for the success and growth of your child. Avoid questioning coaching strategies or tactics during matches or training sessions. If you have concerns or questions, we encourage you to address them privately and respectfully with the coaching staff.
Parental Support: While parents are not allowed in court during training sessions, your support outside the court is invaluable. Encourage your child, provide a positive and nurturing environment at home, and assist with logistical matters such as transportation and equipment.
By adhering to these guidelines, parents contribute to fostering a supportive and respectful tennis community that allows our players to thrive. We appreciate your cooperation in maintaining a positive and constructive atmosphere for everyone involved.
Please read and acknowledge this parental involvement policy. If you have any questions or require further clarification, do not hesitate to reach out to the academy staff.